3.4.1.1 Manage Customer Contacts : Manage Customer Contacts Detailed Process Model Description : 1.1 Enter Customer Contact
1.1 Enter Customer Contact
Reference: Manage Customer Contacts Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: If a person exists the CSR or Authorized User will enter customer contact information to maintain records on Customer Contact page.
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